I really appreciate the response and commitment to fix it. It’s unusual to find something like this in a Logitech product and I’m a happy customer again. Thanks.

Thanks for bringing this to my attention. Glad to hear you're a Logitech fan and enjoy our products, sorry to hear your annoyance with the UI of our short survey. If it bugs you, I'm sure it bugs others too. My role at Logitech is to ensure that our customer experience is as good as it can be and the greyed out box does seem to go against that. I'll have it changed ASAP.

Regards,

Glenn Rogers
Director, Customer Experience – Logitech

But in the current climate, a lot of businesses are not in a position to upgrade their core business systems (which as I said could cost huge money). And until these upgrades are made, the business can't move away from IE6.

So it's not a case of will not move. It's a case of cannot move due to the huge costs involved and unless you work in or have first hand experience of life in a corporate IT environment, this may not make sense.

This is a very real problem but the argument coming out of the enterprise is:

> We know IE6 is vulnerable
> We know the thing to do is upgrade
> But if we upgrade, we can't access our payroll application which needs IE6
> So nobody will get paid this month
> And we don't have $1million to go out and buy, build and migrate to a new payroll application this year
> And the board don't understand all this stuff so don't get it.

So by all means lets encourage everybody we know to upgrade their browser. And at the same time we make sure they all understand that an unpatched version of Firefox is just as insecure as anything else but lets not think we can “force” the large enterprise customers to do the same. That's not how the real world works I am afraid.